Support
     
     
     

    Customer Care Centre: We care!

    Customer Care Policy

     
     

    Schneider Electric Vietnam endavours to become your closest business partner!

    Everyday we:

    - Listen to your voice wholeheartedly
    - Meet and anticipate your demands with empathy
    - Delight you by delivering in time
    - Go the extra mile to satisfy you

    Logistics information to customer:

    We provide an estimation of the logistics information such as lead time, quantities, country of origin. You can verify your order before the placement.
    Please click here to download the file.

    The file is uploaded monthly before the 15th of the month.

    E-mail                  : customercare.vn@schneider-electric.com
    Toll Free Number: 1800 585858
    Operating hours : From 8:00 am to 5:15 pm. (Mon-Fri)

      
     
    To know more

    To know more 

    Facts & Figures

    - A true global organization : 68 local centres and 10 regional service centres
    - 1700 dedicated people worldwide
    - 600,000 customer requests answered a month
    - 97.5% of answers given in 24 hours or less.