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COM'X210 timeout error: Winsock error occurred during connect attempt on socket error = 10060

Issue
COM'X Timeout Error

Product Line
COM'X200
COM'X210
COM'X510

Environment
Webpage

Cause
Winsock error occurred during connect attempt on socket error = 10060
This error occurs when trying to read a slave device register, but able to read real-time values on the device page.

Resolution

To resolve the issue the Modbus TCP port 502 needs to be enabled.

How to Configure the Firewall settings:
  • Click Settings > Security > Firewall Management. Configure each interface by protocol according to the available options below. Enable Modbus TCP Port 502
  • Alternatively, click Defaults to reset to defaults.
  • Click Save changes
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